{"id":5862,"date":"2026-08-02T12:57:34","date_gmt":"2026-08-02T11:57:34","guid":{"rendered":"https:\/\/www.tzcleaninggroup.co.uk\/?page_id=5862"},"modified":"2026-08-02T13:06:24","modified_gmt":"2026-08-02T12:06:24","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.tzcleaninggroup.co.uk\/index.php\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5862\" class=\"elementor elementor-5862\">\n\t\t\t\t        <section class=\"elementor-section elementor-top-section elementor-element elementor-element-77e4527 elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default ct-header-fixed-none ct-row-max-none\" data-id=\"77e4527\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n            \n                        <div class=\"elementor-container elementor-column-gap-no \">\n                    <div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-30f28a1\" data-id=\"30f28a1\" data-element_type=\"column\">\n        <div class=\"elementor-widget-wrap elementor-element-populated\">\n                    \n        \t\t<div class=\"elementor-element elementor-element-920f331 elementor-widget elementor-widget-html\" data-id=\"920f331\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<!-- =========================================================\r\nTZ Cleaning Group Ltd\r\nModern Privacy Policy Section\r\n\r\nColors:\r\nBlue      : #0057B8\r\nGreen     : #34A853\r\nWhite     : #FFFFFF\r\nDark Grey : #333333\r\n========================================================= -->\r\n\r\n<section class=\"tz-privacy-policy\">\r\n\r\n<style>\r\n\r\n.tz-privacy-policy,\r\n.tz-privacy-policy *{\r\n    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li:last-child{\r\n    margin-bottom:0;\r\n}\r\n\r\n.tz-policy-section li:before{\r\n    content:\"\u2713\";\r\n    position:absolute;\r\n    left:0;\r\n    top:2px;\r\n    width:20px;\r\n    height:20px;\r\n    display:flex;\r\n    align-items:center;\r\n    justify-content:center;\r\n    color:#FFFFFF;\r\n    font-size:11px;\r\n    font-weight:700;\r\n    border-radius:50%;\r\n    background:#34A853;\r\n}\r\n\r\n\/* CONTACT BOX *\/\r\n\r\n.tz-policy-contact{\r\n    margin-top:20px;\r\n    padding:28px;\r\n    border-radius:20px;\r\n    background:linear-gradient(135deg,#0057B8,#00448f);\r\n    color:#FFFFFF;\r\n}\r\n\r\n.tz-policy-contact h3{\r\n    margin:0 0 14px;\r\n    color:#FFFFFF;\r\n    font-size:23px;\r\n}\r\n\r\n.tz-policy-contact p{\r\n    margin:8px 0;\r\n    color:rgba(255,255,255,.90);\r\n    font-size:15px;\r\n    line-height:1.7;\r\n}\r\n\r\n.tz-policy-contact strong{\r\n    color:#FFFFFF;\r\n}\r\n\r\n.tz-policy-contact a{\r\n    color:#FFFFFF;\r\n    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.tz-policy-section p,\r\n    .tz-policy-section li{\r\n        font-size:15px;\r\n    }\r\n\r\n    .tz-policy-number{\r\n        width:38px;\r\n        height:38px;\r\n        border-radius:11px;\r\n    }\r\n\r\n}\r\n\r\n<\/style>\r\n\r\n<div class=\"tz-privacy-container\">\r\n\r\n    <div class=\"tz-privacy-heading\">\r\n\r\n        <div class=\"tz-privacy-tag\">\r\n            Your Privacy Matters\r\n        <\/div>\r\n\r\n        <h1>\r\n            Privacy <span>Policy<\/span>\r\n        <\/h1>\r\n\r\n        <p>\r\n            This Privacy Policy explains how TZ Cleaning Group Ltd collects,\r\n            uses, stores and protects personal information when you visit our\r\n            website, contact us or use our professional cleaning services.\r\n        <\/p>\r\n\r\n        <div class=\"tz-effective-date\">\r\n            Effective Date: [Insert Date]\r\n        <\/div>\r\n\r\n    <\/div>\r\n\r\n    <div class=\"tz-policy-content\">\r\n\r\n        <p class=\"tz-policy-intro\">\r\n            At <strong>TZ Cleaning Group Ltd<\/strong>, we are committed to\r\n            protecting your privacy and handling your personal information\r\n            securely, fairly and responsibly. By using our website or services,\r\n            you acknowledge the practices described in this Privacy Policy.\r\n        <\/p>\r\n\r\n        <!-- 1 -->\r\n        <div class=\"tz-policy-section\">\r\n\r\n            <h2>\r\n                <span class=\"tz-policy-number\">01<\/span>\r\n                Information We Collect\r\n            <\/h2>\r\n\r\n            <p>\r\n                We may collect personal information that you provide directly\r\n                when requesting a quote, booking a service, contacting our team\r\n                or communicating with us.\r\n            <\/p>\r\n\r\n            <ul>\r\n                <li>Full name<\/li>\r\n                <li>Email address<\/li>\r\n                <li>Telephone number<\/li>\r\n                <li>Home, office or business address<\/li>\r\n                <li>Cleaning service preferences and booking information<\/li>\r\n                <li>Property access instructions where required<\/li>\r\n                <li>Payment and transaction information<\/li>\r\n                <li>Details included in enquiries, feedback or complaints<\/li>\r\n            <\/ul>\r\n\r\n            <p>\r\n                We may also collect limited technical information, including\r\n                your IP address, browser type, device information, pages visited\r\n                and website usage data through cookies or analytics tools.\r\n            <\/p>\r\n\r\n        <\/div>\r\n\r\n        <!-- 2 -->\r\n        <div class=\"tz-policy-section\">\r\n\r\n            <h2>\r\n                <span class=\"tz-policy-number\">02<\/span>\r\n                How We Use Your Information\r\n            <\/h2>\r\n\r\n            <p>\r\n                We may use the information we collect for the following purposes:\r\n            <\/p>\r\n\r\n            <ul>\r\n                <li>To provide and manage our cleaning services<\/li>\r\n                <li>To prepare quotations and confirm bookings<\/li>\r\n                <li>To communicate appointment details and service updates<\/li>\r\n                <li>To respond to enquiries and customer support requests<\/li>\r\n                <li>To process payments and maintain transaction records<\/li>\r\n                <li>To improve our website, services and customer experience<\/li>\r\n                <li>To manage complaints, disputes or service concerns<\/li>\r\n                <li>To comply with legal, tax and regulatory obligations<\/li>\r\n                <li>To send marketing messages where consent has been provided<\/li>\r\n            <\/ul>\r\n\r\n        <\/div>\r\n\r\n        <!-- 3 -->\r\n        <div class=\"tz-policy-section\">\r\n\r\n            <h2>\r\n                <span class=\"tz-policy-number\">03<\/span>\r\n                Legal Basis for Processing\r\n            <\/h2>\r\n\r\n            <p>\r\n                Where required by applicable data protection laws, we process\r\n                personal information based on one or more lawful grounds. These\r\n                may include performing a contract, complying with legal duties,\r\n                pursuing legitimate business interests or obtaining your consent.\r\n            <\/p>\r\n\r\n        <\/div>\r\n\r\n        <!-- 4 -->\r\n        <div class=\"tz-policy-section\">\r\n\r\n            <h2>\r\n                <span class=\"tz-policy-number\">04<\/span>\r\n                Sharing Your Information\r\n            <\/h2>\r\n\r\n            <p>\r\n                TZ Cleaning Group Ltd does not sell or rent personal information.\r\n                We may share limited information with trusted parties when\r\n                necessary to provide our services or operate our business.\r\n            <\/p>\r\n\r\n            <ul>\r\n                <li>Employees, contractors and authorised cleaning personnel<\/li>\r\n                <li>Payment processing providers<\/li>\r\n                <li>Website hosting, IT and communication service providers<\/li>\r\n                <li>Accountants, insurers and professional advisers<\/li>\r\n                <li>Government bodies or law enforcement where legally required<\/li>\r\n            <\/ul>\r\n\r\n            <p>\r\n                Third-party providers are expected to protect personal information\r\n                and use it only for the purpose for which it was shared.\r\n            <\/p>\r\n\r\n        <\/div>\r\n\r\n        <!-- 5 -->\r\n        <div class=\"tz-policy-section\">\r\n\r\n            <h2>\r\n                <span class=\"tz-policy-number\">05<\/span>\r\n                Payment Information\r\n            <\/h2>\r\n\r\n            <p>\r\n                Payments may be processed through secure third-party payment\r\n                providers. TZ Cleaning Group Ltd may not directly store complete\r\n                debit or credit card details. Payment providers process information\r\n                under their own privacy and security policies.\r\n            <\/p>\r\n\r\n        <\/div>\r\n\r\n        <!-- 6 -->\r\n        <div class=\"tz-policy-section\">\r\n\r\n            <h2>\r\n                <span class=\"tz-policy-number\">06<\/span>\r\n                Data Security\r\n            <\/h2>\r\n\r\n            <p>\r\n                We use reasonable technical and organisational safeguards to\r\n                protect personal information against unauthorised access, misuse,\r\n                alteration, disclosure or loss. Access to personal information is\r\n                limited to people who require it for legitimate business purposes.\r\n            <\/p>\r\n\r\n            <p>\r\n                Although we take reasonable precautions, no internet transmission\r\n                or electronic storage system can be guaranteed to be completely\r\n                secure.\r\n            <\/p>\r\n\r\n        <\/div>\r\n\r\n        <!-- 7 -->\r\n        <div class=\"tz-policy-section\">\r\n\r\n            <h2>\r\n                <span class=\"tz-policy-number\">07<\/span>\r\n                Cookies and Website Analytics\r\n            <\/h2>\r\n\r\n            <p>\r\n                Our website may use cookies and similar technologies to improve\r\n                functionality, remember preferences and understand how visitors\r\n                use the website.\r\n            <\/p>\r\n\r\n            <ul>\r\n                <li>Essential website functionality<\/li>\r\n                <li>Performance and traffic analysis<\/li>\r\n                <li>Remembering user preferences<\/li>\r\n                <li>Improving website content and usability<\/li>\r\n            <\/ul>\r\n\r\n            <p>\r\n                You can control or disable cookies through your browser settings.\r\n                Disabling certain cookies may affect some website features.\r\n            <\/p>\r\n\r\n        <\/div>\r\n\r\n        <!-- 8 -->\r\n        <div class=\"tz-policy-section\">\r\n\r\n            <h2>\r\n                <span class=\"tz-policy-number\">08<\/span>\r\n                Data Retention\r\n            <\/h2>\r\n\r\n            <p>\r\n                We retain personal information only for as long as reasonably\r\n                necessary to provide services, maintain business and financial\r\n                records, resolve disputes and meet legal obligations.\r\n            <\/p>\r\n\r\n            <p>\r\n                When personal information is no longer required, we may securely\r\n                delete, destroy or anonymise it.\r\n            <\/p>\r\n\r\n        <\/div>\r\n\r\n        <!-- 9 -->\r\n        <div class=\"tz-policy-section\">\r\n\r\n            <h2>\r\n                <span class=\"tz-policy-number\">09<\/span>\r\n                Your Data Protection Rights\r\n            <\/h2>\r\n\r\n            <p>\r\n                Depending on your location and applicable laws, you may have the\r\n                right to:\r\n            <\/p>\r\n\r\n            <ul>\r\n                <li>Request access to your personal information<\/li>\r\n                <li>Request correction of inaccurate or incomplete information<\/li>\r\n                <li>Request deletion of your personal information<\/li>\r\n                <li>Restrict or object to certain types of processing<\/li>\r\n                <li>Withdraw consent where processing is based on consent<\/li>\r\n                <li>Request a portable copy of certain personal information<\/li>\r\n                <li>Submit a complaint to the appropriate supervisory authority<\/li>\r\n            <\/ul>\r\n\r\n            <p>\r\n                We may need to verify your identity before responding to a data\r\n                rights request.\r\n            <\/p>\r\n\r\n        <\/div>\r\n\r\n        <!-- 10 -->\r\n        <div class=\"tz-policy-section\">\r\n\r\n            <h2>\r\n                <span class=\"tz-policy-number\">10<\/span>\r\n                Marketing Communications\r\n            <\/h2>\r\n\r\n            <p>\r\n                We may send promotional emails or messages where you have provided\r\n                consent or where otherwise permitted by law. You can unsubscribe\r\n                at any time by following the instructions in the message or\r\n                contacting us directly.\r\n            <\/p>\r\n\r\n        <\/div>\r\n\r\n        <!-- 11 -->\r\n        <div class=\"tz-policy-section\">\r\n\r\n            <h2>\r\n                <span class=\"tz-policy-number\">11<\/span>\r\n                Third-Party Links\r\n            <\/h2>\r\n\r\n            <p>\r\n                Our website may contain links to websites operated by third parties.\r\n                TZ Cleaning Group Ltd is not responsible for the content, security\r\n                or privacy practices of external websites. We recommend reviewing\r\n                their privacy policies before submitting personal information.\r\n            <\/p>\r\n\r\n        <\/div>\r\n\r\n        <!-- 12 -->\r\n        <div class=\"tz-policy-section\">\r\n\r\n            <h2>\r\n                <span class=\"tz-policy-number\">12<\/span>\r\n                Children's Privacy\r\n            <\/h2>\r\n\r\n            <p>\r\n                Our website and cleaning services are not intended for children.\r\n                We do not knowingly collect personal information directly from\r\n                individuals under the age required by applicable law.\r\n            <\/p>\r\n\r\n        <\/div>\r\n\r\n        <!-- 13 -->\r\n        <div class=\"tz-policy-section\">\r\n\r\n            <h2>\r\n                <span class=\"tz-policy-number\">13<\/span>\r\n                Changes to This Privacy Policy\r\n            <\/h2>\r\n\r\n            <p>\r\n                We may update this Privacy Policy from time to time to reflect\r\n                changes to our services, business practices or legal obligations.\r\n                The updated version will be posted on this page with a revised\r\n                effective date.\r\n            <\/p>\r\n\r\n        <\/div>\r\n\r\n        <!-- 14 -->\r\n        <div class=\"tz-policy-section\">\r\n\r\n            <h2>\r\n                <span class=\"tz-policy-number\">14<\/span>\r\n                Contact Us\r\n            <\/h2>\r\n\r\n            <p>\r\n                For questions about this Privacy Policy, your personal information\r\n                or your data protection rights, please contact us.\r\n            <\/p>\r\n\r\n            <div class=\"tz-policy-contact\">\r\n\r\n                <h3>TZ Cleaning Group Ltd<\/h3>\r\n\r\n                <p>\r\n                    <strong>Email:<\/strong>\r\n                    <a href=\"mailto:your@email.com\">[  booking@tzcleaninggroup.co.uk]<\/a>\r\n                <\/p>\r\n\r\n                <p>\r\n                    <strong>Phone:<\/strong>\r\n                    <a href=\"tel: 07424 987018\">[Insert Phone Number]<\/a>\r\n                <\/p>\r\n\r\n                <p>\r\n                    <strong>Address:<\/strong>\r\n                    [Insert  Coventry, West Midlands, UK]\r\n                <\/p>\r\n\r\n                <p>\r\n                \r\n\r\n        <\/div>\r\n\r\n    <\/div>\r\n\r\n<\/div>\r\n\r\n<\/section>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t            <\/div>\n        <\/div>\n                    <\/div>\n        <\/section>\n        \t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Your Privacy Matters Privacy Policy This Privacy Policy explains how TZ Cleaning Group Ltd collects, uses, stores and protects personal information when you visit our website, contact us or use our professional cleaning services. Effective Date: [Insert Date] At TZ Cleaning Group Ltd, we are committed to protecting your privacy and handling your personal information [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5862","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.tzcleaninggroup.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/5862","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tzcleaninggroup.co.uk\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.tzcleaninggroup.co.uk\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.tzcleaninggroup.co.uk\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tzcleaninggroup.co.uk\/index.php\/wp-json\/wp\/v2\/comments?post=5862"}],"version-history":[{"count":10,"href":"https:\/\/www.tzcleaninggroup.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/5862\/revisions"}],"predecessor-version":[{"id":5877,"href":"https:\/\/www.tzcleaninggroup.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/5862\/revisions\/5877"}],"wp:attachment":[{"href":"https:\/\/www.tzcleaninggroup.co.uk\/index.php\/wp-json\/wp\/v2\/media?parent=5862"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}